Privacy policy

Alpine Beach is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our newsletters (if applicable) and to personalise your shopping experience with us. Alpine Beach may use cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Cookies

Cookies are electronic tokens containing small amounts of information that are passed between a web browser and server. They are used to maintain session state between pages or to retain information between visits if you return to the website at a later time. We use cookies to correlate passive activity tracking data as well as to authenticate supply of information such as enquiries, comments, and votes to minimise malicious or spam traffic.

You may opt out from the correlation of passive activity data by turning off cookies in your browser. Please note however that disabling cookies may result in a reduction of available functionality on our site including but not limited to the loss of the ability to post comments and vote on content.

When you supply us with your email address you may be asked to opt in to receive marketing information by e-mail or other means.

You will be given the opportunity to opt out from receiving further communications from us in accordance with this policy each time we send you information for which you have opted in. This comes in the form of an ‘unsubscribe’ link, generally in the footer and/or header of each email.

If you receive any communication purporting to be connected with us or our products or services that you believe has been sent to you other than in accordance with this policy, or in breach of any law, please contact us immediately.

The third party services we use include Google Analytics. These services may use cookies and other technologies such as web beacons and JavaScript on the Alpine Beach website. This allows the collection of information about your use of our website (including your device’s IP address) in order to deliver customised advertising content, measure the effectiveness of advertising and provide other services relating to website activity and internet usage. Those third parties may also transfer the information they collect to others if required to do so by law, or where those others process the information on their behalf.

Alpine Beach participates in some third party ‘online behavioural advertising’ (OBA) on a non-personally identifiable basis. This allows online advertising displayed to you to be tailored according to your browsing behaviour on various websites, not just our own. You can find you more details about OBA, the best practice guidelines and how to opt out from OBA with participating companies at the industry websitewww.youronlinechoices.com.au.

Additionally, Alpine Beach cannot control the use of cookies or the resulting information by advertisers or third parties hosting data for Alpine Beach. For example, if you take the opportunity to ‘share’ Alpine Beach content with friends through social networks such as Facebook or Instagram, you may be sent cookies from these websites. We suggest you check the third-party websites directly for more information about their cookies and how to manage them.

Google Analytics Advertiser Features

Alpine Beach has the following Google Analytics Advertiser enabled:

  • Remarketing with Google Analytics
  • Google Display Networks Impression Reporting
  • Google Analytics Demographics and Interest Reporting

This enables Google Analytics to collect data about Alpine Beach website traffic via Google advertising cookies and anonymous identifiers (in addition to data collected through a standard Google Analytics implementation). You can opt-out of the Google Analytics Advertiser Feature you use, through your browser’s Ads settings, Ad settings for mobile apps, or by visiting the Network Advertising Initiative website. To prevent your data being used by Google Analytics, you can download and install the Google Analytics opt-out browser ad-on available here: Tools.google.com/dlpage/gaoptout/

Information Management and Security

With the exclusion of information supplied for publication, we will take all reasonable steps to ensure that the personal information we hold is not lost, misused, or inadvertently provided to unauthorised third parties, including by means of firewalls, password locking, truncation of credit card data, encryption of data in transit, and secured servers.

You acknowledge that the security of communications sent by electronic means cannot be guaranteed. You provide information to us via the internet at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not wholly within our control.

You must ensure the security and confidentiality of any username and/or password used by yourself to access this website. You agree that you will be held responsible for all activities which occur under your username and password (including but not limited to publication of illegal or defamatory material or any other unlawful activity, or unauthorised charging of your credit card).

You agree that we are not responsible for the privacy or security practices of any third party and that the collection and use of your information by third parties may be subject to separate privacy and security policies. If you suspect any misuse or loss of, or unauthorised access to, your personal information, please contact us immediately.

Changes to our Privacy Policy

We may modify, alter or otherwise update this privacy policy at any time. We encourage you to review this policy from time to time. If you have any questions or comments about our privacy practices please contact online@alpinebeach.com.au.

How to contact us

If you have any questions or complaints about how we collect, use, disclose, manage or store your personal information, or would like to request access or changes to the information we hold, please contact us in writing at:

Alpine Beach

177 The Entrance Road
Erina, NSW 2250

Or online through our Contact Us page.